A man stuck in airport security gridlock was finally able to say farewell to his murdered grandson after a Southwest Airline pilot refused to depart without him.
The man, whose grandson was to have life-support turned off that night, had arrived two hours ahead of departure time for his domestic flight.
Thanks to the complete indifference of the security staff he encountered, he was given no assistance as he struggled to make it through long lines in time for takeoff.
Fortunately, he had purchased airline tickets from a caring company.
After arriving at his gate 12 minutes late, shoes in hand and out of breath, he was greeted by Southwest Air personnel: “Are you Mark? We held the plane for you and we’re so sorry about the loss of your grandson.”
(READ the entire inspiring story at Gizmodo.com)