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UN Honors Chinese Company for Planting 122Mil Trees to Reward Customers for Their Eco-Friendly Habits

Since the Ant Forest program launched in 2016, it has helped to plant more than 122 million trees in the most arid parts of China.

IKEA is Testing Buyback Program to Keep Customers’ Furniture From Ending Up in Landfills

The take-back program isn't just a great way to save good furniture from ending up in landfills – it's also an ingenious business strategy.

People Are Praising Young Man After He Was Spotted Running After Customer’s Car With Their Order

After hurrying over to the customer's car, the 19-year-old says that he did indeed tell them that “it was his pleasure.”

Waiter Fights Back Tears When Repeat Customer Calls Him Outside to Hand Over Keys to a Car

When Pollard spotted his favorite server walking to and from the bus stop, he wanted to give him more than just a generous tip.

Phone Service Providers Offering Free Text, Voice, and Data to Hurricane Victims

Phone service providers are unleashing some generosity for Hurricane Irma victims by offering free voice, text, and data credits until the storm passes. T-Mobile is making...

Gas Station Attendant is Giddy When Surprised With New Bike From Regular Customer

Johnnie Phillips used to suffer through the 2-hour walk to and from work every day – but not anymore, thanks to a compassionate customer. Johnnie...

Hungover Customer Brings Life Back to Struggling Fish and Chips Shop

After a night of partying with his pals, Colin was in need of some grease for his nausea, so he stumbled into Whitbie's – and ended up saving the business.

Barista Learns Sign Language To Make Deaf Customer Feel Welcome

This sweet gesture should win the award for 'Best Customer Service of 2016'.

Remember The Movers Who Give Free Service to Domestic Abuse Victims? 10 Companies That Won Our Hearts in 2015

From moving companies helping women escape abusive relationships to a CEO setting a $70,000 minimum wage for his workers, business was good in 2015. Here are...
Hotel Indigo delivers Nic Cage photo on pillow

Hotel’s Devotion to Service Includes Delivering Nic Cage on Guest’s Pillow

Hotel Indigo in San Antonio is trying to be one of those great hotels with a staff that goes out of their way to...
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Fast Food Worker Who Stood Up For Blind Customer Gets National Praise

A 19-year-old employee at a local Dairy Queen served more than ice cream at his Hopkins, Minnesota store on September 10. He stood up...
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Driving Services Help Senior Mobility Without Spending Public Money

The Independent Transportation Network of America (ITNAmerica), a national organization is helping older people with their transportation needs at a time of dwindling state...
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Waste Company Pays Customers to Recycle

Recycling is good for the planet, but now it can be good for your wallet. Allied Waste is teaming up with Recycle Bank in...
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Airline Service and Performance Improves; One of Best Years Ever

Airlines with fewer flights and fewer passengers have translated into better performance for the customer. For the second consecutive year, the performance of...
Frank Shimkus

Boomers Answer Call to Service, in Legislatures and Classrooms

In the last four years, a growing number of boomers — those born between 1946 and 1964 — are showing up in the freshman class of...
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Service Animals Help Mentally and Emotionally Challenged to Function

AIRMONT, N.Y. -- When Micky Niego knew she had to go out in public, the fear and stress could bring on a severe asthma...

Houston Chick-fil-A Workers Help Terminally Ill Diner ‘Visit Alaska’ to Complete Bucket List–LOOK

A Houston Chick-fil-A recently went far above and beyond the typical customer service to surprise a terminally-ill regular with a bucket list experience... of...

Toddler Saved from Train Tracks After Falling Seconds Before it Thundered Past

This is the heart-stopping moment a toddler was saved by a hero commuter after falling onto a railway line seconds before a high-speed train...

New Rule Requires US Airlines to Give Automatic Refunds for Canceled or Delayed Flights and Late Baggage 

The White House recently announced it has issued a final rule that requires airlines to promptly provide passengers with automatic cash refunds when owed....

IRS Collected Half a Billion Dollars in Back Taxes From Delinquent Millionaires in 2023, Sentencing Some to Prison

The Internal Revenue Service says it collected $482 million from wealthy tax cheats last year, in a continuing effort to step up their enforcement. The...