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Holiday Travelers Arrive to Find Airline Has Bought Gifts Off Their Wish Lists
Thanks to a team of merry WestJet employees and the power of technology, a group of airline passengers was treated to a Christmas miracle that...
13 Marines Returning From Afghanistan Upgraded to First Class
A group of Marines on their way home from Afghanistan got something they didn't expect after spending five days getting on and off planes...
Our Favorite Good News Stories Stories About 9/11
Following the attacks of September 11, 2001, traffic to the Good News Network spiked dramatically— on that day, and the days afterward—as people searched...
Love at First Ride — Vancouver Couple Weds Aboard Transit Bus
Vancouver's downtown bus drivers - and their passengers - are quite a friendly bunch. The moment an elderly or pregnant person boards the bus,...
Alaska Airlines Donates to Coral Reef Conservation While Greening its Business
Alaska Airlines is teaming up with The Nature Conservancy to help restore coral reefs in Hawaii. Touting the paper-reducing benefits of its mobile app,...
Delta CEO Gives Up Seat for Struggling Mom
At the end of a nightmare day of airline delays, Jessie Frank, who was in route to join her 12-year-old daughter for the girl's...
Bi-lingual Sweetheart to the Rescue at Gate A-4
Wandering around the Albuquerque Airport Terminal, after learning my flight had been detained four hours, I heard an announcement: “If anyone in the vicinity...
Philadelphia Philharmonic Plays Music to Tame 3-Hour Flight Delay
Eight members of the Philadelphia Orchestra who were stuck on a tarmac in Beijing for three hours gave fellow passengers an experience of a...
Cabbies Worthy of Praise and Riders Who Take Time to File Compliments
From the back seat of a New York City taxicab, complaints about drivers flow effortlessly.
But about twice a day, taxi passengers in New York...
2012 Named Safest Year Ever for Air Travel
2012 will go into the record books as the safest year ever for airline travelers worldwide. 3 billion passengers flew in 2012 on more...
Man, 70, Waves Huge Flag on Rooftop for Every Cruise Ship in Port
Every time a cruise liner sails in or out of the Grand Harbour, a solitary figure appears perched high upon a roof ledge cheerily...
Winnipeg Bus Driver Gives Homeless Man the Shoes Off His Feet
A Winnipeg Transit bus driver is being hailed a Good Samaritan after stunned passengers watched him give the shoes off his feet to a...
Healthiest Meal Ever: Scientists Devise Menu to Include 222 Health Claims
Food researchers pored over thousands of health claims for various food items and found only 222 that were judged to have basis in scientific...
US Airports Ease Screening for Elderly Travelers
Older passengers will no longer have to go through the tedious TSA shoe ritual at airports this summer. The Transportation Safety Administration is exempting...
AirTran Leads 15 US Airlines in Performance Last Year
Low-cost carrier AirTran had best performance last year among 15 airlines that carry at least 1 percent of domestic passenger volume, according to an...
English Teenager is Hero on Stricken Costa Concordia Cruise Ship
A teenager from the West Midlands today told how he led a dramatic rescue of terrified passengers as chaos gripped the stricken Costa Concordia...
Safest Decade in US Aviation History
The past 10 years have been the safest in history for the US aviation industry with a remarkable tenfold improvement in safety rates. A...
Dreamliner’s Maiden Voyage for Boeing; Saves Money, Adds Comfort
The Boeing Co Dreamliner, the world's first carbon-composite airliner, flew to Hong Kong from Tokyo carrying its first paying passengers on Wednesday in a...
What Followed 9/11? Random Acts of Kindness And a Wave of Compassion
I remember the compassion that sprung up on 9/11 and in the weeks following.
In those days, I was regularly printing a newsletter, "Some Good...
Boeing Rights a Wrong: the Flight Attendant Button Next to Light Button
In the long history of bad industrial design, the flight attendant call button on commercial airlines takes top prize. Usually located next to the...