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Dunkin’ Donuts Customer Gives Employee a New Home So She Can Continue Excellent Customer Service
A Dunkin' Donuts employee in Ohio recently received a huge surprise from one of her loyal customers—a fully furnished home.
Employee Ebony Johnson met customer...
Incredible Customer Service Letter Arrives Next Day After Phone Call Opens Personal Connection
This blog was submitted to GNN by one of our readers for publishing. If you have an interesting story of kindness or positivity, be...
Comcast Representative Saves Man From a Stroke Moments After He Dialed the Customer Service Line
This 65-year-old man may not have survived a recent stroke if it had not been for a Comcast representative who he had called only moments before.
GoodSnitch App Makes it Easy to Show Gratitude for Great Customer Service
Feedback can be a scary word, especially for corporations that get an earful from their most furious customers, but what if there was an...
Baby Inspires Great Customer Service for Harried Mom
Babies are beacons of hope in small packages. They compel people, even those in the customer service industry, to be more generous, kind, and...
Talk about Customer Service: US Clothier Delivers Forgotten Pants for Costa Rica Wedding
A Minnesota clothier spared no expense after a customer forgot his wedding pants in a changing room and flew off to get married in...
Krispy Kreme Worker Knows Customer Service (Video Goes Viral of her Super Service)
Jia Jiang has designed a unique type of therapy to address his fear of rejection. As a young businessman, he wants to toughen himself...
Stevie Awards for Customer Service Honor Best Customer Call Centers
The secret to Michael White’s success is satisfaction -- for his customers.
White, 29, was recently named the Customer Service Contact Professional of the Year...
Praising All Great Customer Service and Random Good Deeds
I like this idea very much: In Bradenton, Florida, the local newspaper prints readers' praise for extra special service received in their community. I've...
Giving a Break to Hassled Customer Service People
I was recently traveling during bad weather that had caused cancellations of many flights. I was sitting by the gate, having already changed my...
World’s 1st Electric Flying Passenger Ship Completes Tests Ahead of Production and Service in 2024
A 30-seat hydrofoil ferryboat is set to enter mass production ahead of its introduction into the Stockholm transportation network next year.
It's the world's first...
30 Wineries Sign Up to Refillable Wine Bottle Service in Oregon
Bringing a bit of European small-time organization across the pond, a US/Dutch resident of Oregon is launching a startup to allow wine drinkers to...
Restaurant Makes Special Chocolate For Blind Customer With Birthday Message in Braille
There may be a thousand ways to say, ‘Happy Birthday!’ but the sweetest of all may very well be a special chocolate message that...
Town Gives Pizza Deliveryman a New Car For 30 Years of Smiling Service: ‘It’s My Purpose in Life’
The town of Tipton, Indiana might want to think about changing its name to “Tip Town” after almost an entire community rallied together to...
Customers Jump Up to Help Run Restaurant When Chef is Left Alone After Staff Emergency: ‘Beautiful to witness’
It's a popular restaurant in Huntly, New Zealand, and it was packed with customers last Friday night when suddenly a staff family emergency resulted...
Landscaping Pros Have Been Giving Free Lawn Care Services to Healthcare Workers, Relieving Their Stress
Project Evergreen has been mowing lawns for frontline workers taking some of the stress out of their lives while beautifying the environment for when...
After Weeks of Struggling to Make Ends Meet, Hair Stylist Surprised With $2,500 Tip From Walk-in Customer
This 32-year-old single mom was left crying tears of joy after a random customer left her a hefty tip for a simple walk-in haircut.
Tavern Owner Sets Up Virtual Pub for Town Patrons—But Welcomes More Than 14,500 Global Customers
The English landlady has since hired a team of “bar staff” to cope with the influx of visitors eager to enjoy the page's daily activities and events.
‘Unbelievable Act of Kindness’: Customer Left $2,500 Tip for Restaurant Staffers Before They Closed Up Shop
The middle-aged customer, who asked to remain anonymous, also requested the gratuity be divided equally amongst all five of the servers.
When Young Waffle House Worker Was Left Alone to Run Entire Restaurant, Empathetic Customers Jump In to Help
Due to a miscommunication, a frantic Waffle House employee was left to run entire restaurant—but several customers suddenly jumped up to help.