A Houston Chick-fil-A recently went far above and beyond the typical customer service to surprise a terminally-ill regular with a bucket list experience… of sorts.
Bill and Becky decided 20 years ago as they approached retirement they’d set out to visit every state capital, but as the years went on they never found a good time to visit, Juneau, Alaska.
Now carrying a terminal cancer diagnosis, Bill and his partner Becky of more than 50 years had all but accepted this bucket list adventure would end on a dour note.
But when the Springwoods Village location of Chick-fil-A found out about Bill’s unfulfilled dream, they decided, in honor of the two longtime regulars, to contact a location in Juneau and concoct a plan.
“Bill and Becky mean so much to our team and we wanted to do what we could to help them complete their bucket list,” said Mike Magdaleno, local Chick-fil-A owner-operator. “We loved channeling a spirit for adventure from Alaska to Texas, and were honored to play a small part in helping them achieve this incredible milestone.”
The Juneau Chick-fil-A team got a hold of a photograph from Bill and Becky’s wedding day, blew it up into a cardboard cutout, and began placing it in front of iconic Juneau sites, including the state capitol building, and the Mendenhall Glacier, where a visual artist used their wedding photo as inspiration to draw them sitting comfortably in front of the Glacier as if they had visited in their twenties.
The team then took all these photos and made a scrapbook, placed it in a basket with some souveniers, and mailed it to the Houston Springwoods Village location as a surpise.
As an extra touch, the touring Chick-fil-A team members signed Bill and Becky’s names in the capitol building visitor’s log.
Lone Star Live reports that Bill and Becky met in 1972 at a telephone company. They live surrounded by loved ones with the company of 5 children, 17 grandchildren, and 14 great-grandchildren.
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